Consultancy, Support, and Service When and Where You Need It
If you need assistance on products for your project, have questions about solutions, or want to know more about technological developments, then HMIvision’s service experts will be happy to help, guide, and support you during all phases of the project, and be on hand to help you with questions or problems.
OEM/ODM Design Services
We will ask probing questions to understand fully what is required, what is a nice-to-have, and what we need to avoid.
We will share these concept designs with you in different forms such as spec sheets, 2D drawings, 3D Cad models.
Our products are designed with expandability in mind when possible, so many of our off-the-shelf products have expansion bays or multi-use headers built into their design to make customization easier.
When building a custom solution, we often create a prototype for you to evaluate and test in your environment. This is a great way to ensure our product design meets your requirements. In some cases, or due to a demanding timeline, we may use test reports, spec sheets, drawings, or similar examples to validate a design instead.
Approval and Production
Once a prototype design is validated, we confirm production and delivery timelines and move on to mass production of your custom computer design.
Standard Warranty Coverage and Return Policy, please download the HMIvision’s Service Agreement below.
We will contact you within 24 hours, please pay attention to the email with the suffix “@hmivision.com”. Thank you in advance.